Snapped or unwound cables, doors jumped off the track, doors jammed at an angle, and doors that hit the car or the track stop.
From the New London County line to the middle of Old Lyme, our technicians run the same routine: diagnose the fault, quote the fix, complete it in one visit where possible, then re-balance and safety test the door before we pack up.
Off-track doors are an emergency call for us. Don't run the opener again until we get there. If you are searching for garage door cable repair and off track repair near me from a Old Lyme driveway, this is the page — call (888) 904-6236 and we will book you in.
Covering Old Lyme and nearby: Norwich, Preston, North Stonington, Salem, New London, Sprague and the rest of New London County.
Any hour, including nights, Sundays and holidays. Describe the door and we give you a price range on the spot.
Same-day where we have a truck free, otherwise the next morning. You get a call when the technician is on the way.
The technician inspects the door, shows you what failed, and writes one number. Nothing starts until you say yes.
We complete the repair, re-balance the door, test the safety reverse, and take the old parts with us.
Tell us what the door is doing and we will give you a price on the phone.
“Door came off the track after I backed into it. They squared it up, replaced two rollers and a cable, and charged exactly what they quoted on the phone.”
Mark T.Old Lyme, CT“We run three service bays and one jammed on a Friday afternoon. They got it moving that day and came back Monday for the permanent fix.”
Vic D.Old Lyme, CT“Quoted three companies. This one was the only one that explained why the cheap spring would fail again. Went with them, no regrets.”
Tom H.Old Lyme, CTPlease do not try. An off-track door in Old Lyme is unbalanced and can fall or twist further. Do not run the opener again either. Call us and we will lift, square and re-seat it properly.
Rust from salt and damp, frayed strands running over a worn drum, a door that has been left out of balance, or an obstruction that lets one side slack off. We replace cables in pairs and re-wind the drums so both sides lift evenly.
We treat it as an emergency because the door is unsafe and the building is open. Most Old Lyme off-track calls are attended the same day, including evenings and weekends.
Not usually. If the door came off cleanly we straighten the track, replace damaged rollers and re-seat it. Only a creased or folded section needs replacing, and we can often swap a single panel.
No. With a broken spring the door's full weight is unsupported and it can drop. Leave it where it is, keep everyone clear, and call us. We carry replacement torsion and extension springs on the truck for Old Lyme calls.
Yes. The same trucks that cover Old Lyme run through Norwich, Preston and the rest of New London County every day, so nearby towns get the same same-day service and the same flat pricing.
All garage door services in Old Lyme · Garage Door Cable & Off-Track Repair across Connecticut